Medha Advantage – Healthcare plans for your family
One Card – 5 benefits
Select a Medha Advantage Plan
Family With 1 Child
Family With 2 Child's
Frequently Asked Questions
To help you navigate our site better and make your shopping experience easier, we have provided answers to some frequently asked questions. You are always welcome to call our customer service if your question remains unanswered.
Our services are currently present in Nellore
Medha Advantage offers an exceptional value proposition for those seeking quality healthcare services outside of hospital settings. With our worry-free and highly affordable services, you can ensure that you and your family have access to complete out-of-hospital healthcare.
By obtaining a Medha Advantage Card, you will benefit from saving up to 50% on all diagnostic tests and 30% on all radiology tests, including advanced procedures like MRI, CT scan, Ultrasound, BMD, Digital X-ray, as well as all clinical lab tests, preventive health check-ups, and packages.
In addition to diagnostic tests, you can also benefit from the expertise of experienced doctors across multiple specialties, with up to 50% discounts. You can avail of consultations both offline and online via tele-consultation. With Medha Advantage, you can rest assured that you’re getting the most cost-effective and hassle-free access to quality healthcare services.
The program is open to individuals who are 18 years or older and wish to sign up as a Primary user. For those who are under the age of 18, they can be added as dependent users as part of a family plan only.
Eligibility for the program is not contingent upon pre-existing health conditions, and plan prices remain consistent for all eligible users.
To sign up for the program and to access services at our centers, a valid government-issued photo ID such as Aadhar, PAN, or Passport may be required.
To sign up for a Medha Advantage plan, only a one-time payment is accepted, and EMIs or credit options are not available. The plan will be activated only upon successful payment.
Payment can be made using various methods, including Net Banking, Credit Card, Debit Card, PayTm Wallet, and UPI. For those who prefer to make payments in cash, this option is available only at offline Medha diagnostic centers.
The plan gets activated instantly once the sign-up process is complete and payment is successfully made.
You will receive a reminder from us around 15 days prior to your current plan expiry. If you wish to renew, you will be able to do it online through your account login
It is possible to select a different plan from your current plan at the time of renewal.
Since the benefits, tenure and conditions vary from plan to plan, it is not possible to switch or modify a plan during the tenure of the current plan except to add an additional minor to the plan.
It is not possible to cancel the Medha Advantage Plan during the tenure of the plan.
For any assistance you can contact our customer care
Plan Charges – Revised plan charges will not affect existing users. However, any new user added to the existing plan after a price revision will attract the revised, applicable charges per head.
Plan Benefits – Revised plan benefits will not affect existing benefits during the tenure of the plan. However, any changes in the prices of diagnostic tests, profiles, packages and doctor consultations will be solely at the discretion of Medha
Each service provided has a different turn around time. We Request you to reach the collection centre 30 minutes prior to your slot.
We request your patience and support in case of delays in service due to unavoidable and emergency services.
Terms & Conditions
We understand that navigating through our website and shopping can be overwhelming at times. For your convenience, we have compiled a list of frequently asked questions. If your question is not answered, our customer service team is always available to help you.
Welcome to Medha Diagnostics Advantage, a prepaid card that offers exclusive benefits on services provided by Medha Diagnostics Health Services Limited and/or its affiliates (collectively referred to as “Medha Diagnostics”).
Purchase of Medha Diagnostics Advantage Pre-Paid Card
- Any person aged 18 years or above is eligible to purchase a Medha Diagnostics Advantage pre-paid card
- A person below 18 years is eligible to become a non primary participant as part of a Family subscription plan
Pre-paid card amount, plan tenure, cooling off period for plan benefits, the number of participants that can participate in a Medha Diagnostics Advantage plan will vary from plan-to-plan.
Medha Diagnostics Advantage participants are required to present a valid photo identification issued by the central government of India including the Aadhar Card, PAN Card or Passport with details of full name, and age/DOB
The plan details, benefits, pre-paid card amount and tenures for each plan are available here (Click here)
Activation of Medha Diagnostics Advantage Plan
Upon successful submission of participant details and payment of the applicable pre-paid card amount made through medhadiagnosticcentre.com website or Medha Diagnostics Mart app, Medha Diagnostics diagnostics centres, and approval by Medha Diagnostics, the application for Medha Diagnostics Advantage will get activated
Conditions of Participation in Medha Diagnostics Advantage Plan
Approval under the plans is at the sole discretion of Medha Diagnostics. Medha Diagnostics reserves the right to accept or refuse any applicant, at its own discretion and without cause
All plans are subject to any and all rules adopted by Medha Diagnostics. These rules may be amended from time to time without notice
The plan benefits are non – transferable in any form or fashion
Plan benefits cannot be resold or reassigned to another person or party
Medha Diagnostics holds the right to request the participant to present a valid photo ID as proof before providing any service with benefits
Medha Diagnostics holds the right to deny the service if it is found that the pre-paid card is being used by a wrong person; or verification of the Medha Diagnostics Advantage participant is not possible; or in case of any other detected misuse of the pre-paid card
Renewal and Cancellation of Medha Diagnostics Advantage Plan
Renewal benefits and fees will be with respect to the plan prices of the respective plan at the time of renewal
You may cancel your paid Medha Diagnostics Advantage plan within 7 (Seven) business days of purchase, for a full refund of your fee, provided no benefits of the plan have been used by you and on your account. If you cancel the Medha Diagnostics Advantage plan at any other time, no refund will be issued and the amount in the pre-paid card will stand forfeited forever
Payment of Pre-paid Card Amount
Plan applications and pre-paid card amount will be accepted online at medhadiagnosticcentre.com, Medha Diagnostics Mart app, Medha Diagnostics diagnostics centers or as specified
Promotions, e-mails and SMS
By purchasing Medha Diagnostics Advantage plan, you consent to be contacted by us via phone calls and/or SMS notifications or emails related to the services provided by Medha Diagnostics, and/or updates about new offers and promotions
We may sometimes offer promotional pre-paid cards to certain persons, which are subject to these Terms except as otherwise stated in the relevant promotional offer
Changes to the Terms and Conditions
If you continue to be a participant of Medha Diagnostics Advantage after the changes to these terms, it is deemed as your acceptance to these changes. You may cancel your plan if you do not agree to the changes
Termination of Plan
Medha Diagnostics holds the right to terminate your Medha Diagnostics Advantage participation at its discretion without notice. In such cases Medha Diagnostics will issue a credit note or refund on a prorated basis (as per the regular cancellation and refund policy of Medha Diagnostics Advantage for the remaining tenure of the pre-paid card. However, if the termination is on the context of misconduct, misuse, fraud, harm to other users or their privacy, or any other violation of the terms and conditions as per Medha Diagnostics discretion, no refund will be issued and all your rights (contractual or otherwise) shall stand abandoned forever, without any liability on Medha Diagnostics.
Limitation of Liability
In addition to the limitations and exclusions as mentioned in the terms and conditions here, in no event will Medha Diagnostics directors, officers, employees, agents or other representatives be responsible for direct, indirect, special, incidental, consequential or any other damages/compensations of any kind arising out of or related to Medha Diagnostics Advantage plans
Total liability during the validity of the pre-paid card, in case of negligence or otherwise shall not exceed the last purchase value of the pre-paid card paid by the Medha Diagnostics Advantage participant
To the fullest extent permitted by applicable law, in no event shall Medha Diagnostics or its directors, officers, employees, agents or other representatives be responsible for direct, indirect, special, incidental, consequential or any other damages/compensations of any kind arising out of or related to Medha Diagnostics Advantage plan or for any damages resulting from, including without limitation, the following event:
Errors, mistakes, or inaccuracies of content, Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the services, Any unauthorized access to or use of our servers and/or any and all personal information stored therein, Any interruption or cessation of transmission to or from our servers, Any bugs, viruses, Trojan horses, or the like, which may be transmitted to or through the services by any third party, Any loss of your data or content from the services
Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, transmitted, or otherwise made available via the services, whether based on warranty, contract, tort, or any other legal theory, and whether or not the Medha Diagnostics are advised of the possibility of such damages, Your failure to keep your password or account details secure and confidential, Loss or damage which may be incurred by you, including but not limited to loss or damage as a result of reliance placed by you on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between you and any advertiser or sponsor whose advertising appears on the services. In no event shall Medha Diagnostics be liable to you for any indirect, incidental, special, punitive, exemplary or consequential damages whatsoever, however caused and under any theory of liability, including but not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, any loss of data suffered, cost of procurement of substitute goods or services, or other intangible loss
However, any feedback you provide shall be considered to be non-confidential. Medha Diagnostics shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that:
Your feedback does not contain confidential or proprietary information of you or of any other third party;
Medha Diagnostics is not under any obligation of confidentiality or non-disclosure, express or implied, with respect to the feedback; and
You shall have no claim against the Medha Diagnostics for its use of your feedback in any manner whatsoever other than as restricted under applicable law.
You, being Medha Diagnostics Advantage participant, acknowledge that no joint venture, partnership, employment, or agency or “service provider-consumer” relationship is crated or exists between you and Medha Diagnostics, as a result of your use of the pre-paid card. You agree not to hold yourself out as a consumer, representative, agent or employee of Medha Diagnostics.
You shall not assign any rights or obligations arising under this Term, whether by operation of law or otherwise, without the prior written consent of Medha Diagnostics. You agree that Medha Diagnostics may subcontract certain aspects of the service to third party service provider.
This Terms shall be governed by the laws of India and in case of any dispute between you and Medha Diagnostics, in relation to the pre-paid card, the Courts of Hyderabad shall have exclusive jurisdiction.
It is our constant endeavor to provide the best experience to you. However, if the customer is not satisfied with the service provided or requires any help, the Medha Diagnostics Advantage participant can register their complaint by one of the following means:
Writing to us at firstname.lastname@example.org
Once the complaint is registered, Medha Diagnostics Advantage participant will receive an acknowledgement from us within 48 hours and we’ll try to address the complaint as early as possible, but no later than 30 days from the date of complaint.
In accordance with Consumer Protection Act 2020, all other applicable acts and rules made there under, the name and contact details of the Grievance Officer are provided below:
Grievance Officer – Medha Diagnostics
H. No: 71 16-2-169, HMR heights, near venkataramana hotel, Pogathota,
Nellore, Andhra Pradesh 524001